Olive and Spice Trip CANCELLATION POLICY

Please Note: Olive and Spice Travel Services LLC offers retail travel services to customers, which are provided by separate and independent vendors of travel services. Our CANCELLATION POLICY is separate from those vendors.

* Travel Protection is optional but HIGHLY recommended. Olive and Spice Travel Services recommends you protect your arrangements with Travel Protection it be through us or an outside vendor.

Please Note: Trips are NON-TRANSFERABLE

• All deposits and booking fees are non-refundable

(THE BELOW DOES NOT APPLY TO SPECIAL CONTRACTED EVENTS THAT HAVE BEEN COMMUNICATED AS ALL SALES FINAL, NO REFUNDS ALLOWED)

• 181 days or more, prior to scheduled final payment, no PENALTY will be assessed
• 180-121 days, prior to scheduled final payment, there will be a 25% Penalty of Total cost
• 120-91 days, prior to scheduled final payment, there will be a 50% Penalty of Total cost.
• 90 days prior to scheduled final payment/up to arrival date: There will be a 100% Penalty (TOTAL COST).

THERE IS A STANDARD OLIVE AND SPICE TRAVEL SERVICES ADMINISTRATIVE FEE OF $100 ADDED ON TO ALL CANCELLATIONS AND DUE AT THE TIME OF CANCELLATION. IF CANCELLATION PENALTIES AND FEES ARE NOT PAID AT THE TIME OF CANCELLATION THE FEES WILL BE DRAFTED USING THE PAYMENT METHOD ON FILE.

What Do We Do With Your Personal Information?

We will process any information you give us in accordance with the European Privacy Policy. This privacy policy (detailed below) and our security policy explains how we will handle your data and when we will disclose personal information. INFORMATION ABOUT PRODUCTS & SERVICES We may use the personal information you give us to keep you informed about our services. You may opt out of receiving such marketing information by advising a member of our team when making your booking/request or subsequently by contacting us on 095 8864 019 or alternatively writing to us (at the address shown below). We will however never rent or sell your details to third parties for marketing purposes. Visitors to our website who subscribe to Our e-mail service or visitors purchasing products or services on the site who have not opted out from receiving promotional emails may receive promotional mailings and e-mails from Olive and Spice Travel PREVENTION OF FRAUD, DEBT TRACING AND COLLECTING MONIES We may use the personal information you provide for the purposes of financial control and debt recovery through outside agencies. ACCESSING YOUR PERSONAL INFORMATION You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. In certain limited circumstances, we are entitled to refuse your request. This information will only be sent to the e-mail or postal address on file for the subscriber name associated with it. If you believe that we are storing details relating to you and that these are incorrect or you wish to change or remove them, please contact in writing at the following address: Olive and Spice Travel Cardo Maximus 9 Porec, Croatia 52440 Tel: 095 8864 019